My Manufactured Home Guide

Put Every Quote Responsibility in Writing

Dealer vs. setup contractor responsibilities in North Carolina

A dealer may sell a home and coordinate several services, while a licensed setup contractor performs a defined installation scope. The names can appear in the same package without making their responsibilities identical.

Short answer: Use the signed documents and current license records to map roles. The dealer or salesperson should identify the legal seller, exact home, options, price, warranties, delivery or installation items included in the sales agreement, and any separately arranged provider. The setup contractor should identify the retained setup scope, applicable home and site documents, permit or inspection responsibilities, exclusions, corrections, completion evidence, and warranty for that work. Transport, foundation or masonry, electrical, plumbing, HVAC, utilities, grading, exterior access, skirting, inspections, and homeowner-supplied work may remain separate. Put each line under one named responsible party, one price treatment, one prerequisite, and one handoff record before comparing totals or assuming a bundled phrase covers the complete project.

Reviewed by a manufactured home setup contractor and dealer.

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What to check first

Start with the exact property, quote, record, or job detail behind your question. Mark what is confirmed, what still needs a current source, and who must answer it. Use the checklist to keep the next call, document, or decision clear.

A dealer license and a setup-contractor license address different regulated roles; confirm each legal party and current record.

One company or package may coordinate several tasks without proving every task is included or performed under the same scope.

The proposal should show who owns permits, transport, setup, trades, corrections, warranties, closeout records, and work by others.

Step 1

Collect the sales agreement, option sheet, delivery and setup attachments, every provider proposal, license information, allowances, exclusions, change terms, warranty documents, and payment schedule.

Step 2

Build one responsibility table covering the home, transport, access, placement, support and anchoring, close-up, utilities and trades, permits and inspections, corrections, exteriors, site restoration, and closeout.

Step 3

Ask every named party to confirm its legal name, license or qualification where applicable, included work, exclusions, prerequisites, price treatment, schedule handoff, and completion evidence in writing.

Details to Sort

The checks that usually matter before you commit money.

What the homeowner is trying to accomplish

The goal is a complete responsibility map that lets the homeowner compare proposals and coordinate handoffs without assuming the dealer, setup contractor, or a package label owns the whole project. Each included, excluded, allowance, owner-supplied, and unknown item should remain visible.

Dealer and salesperson questions

Ask who the legal seller is; which licensed dealer and salesperson records apply; which exact home, specifications, options, substitutions, freight, delivery, installation, permits, taxes, fees, warranties, and third-party services appear in the sales agreement; who receives each payment; and what documents are delivered at each milestone.

Setup-contractor questions

Ask which home sections, manufacturer instructions, approved plans, foundation or support scope, anchoring, alignment, close-up, crossovers, weather protection, trim, permits, inspections, corrections, cleanup, protection, completion records, and warranty are included. Ask which site, trade, utility, masonry, exterior, and restoration items are excluded.

Handoffs that need names and evidence

Write down the handoff from retailer to transporter, transporter to site and setup, setup to licensed trades, trades to inspections and utility release, corrections to reinspection, exterior and site providers to final access, and all parties to closeout. Each handoff needs a responsible party, condition, notice path, acceptance evidence, and unresolved-item treatment.

Common mistakes

Common mistakes include treating coordination as inclusion, relying on an oral all-in description, verifying only one license, comparing unlike home specifications, losing allowance and change terms, paying before the relevant evidence exists, and allowing work-by-others lines to remain ownerless.

Limitations

This guide does not interpret a sales or installation agreement, determine which license a particular activity requires, select or verify a provider, set a fair price, inspect work, assign fault, decide warranty coverage, or approve a permit or completion. Use current official records and qualified project-specific advice.

Review My Quote

Review My Quote can organize written inclusions, exclusions, allowances, responsibilities, and open questions. It does not interpret a contract or verify a provider.

Review the written proposal

Secondary Support

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If this is your situation

The dealer says setup is included

That statement needs a written task list. Setup may stop before site work, masonry, utilities, trades, exterior access, skirting, inspections, corrections, or closeout.

Next step: Ask for the setup contractor's legal name and license record plus an attached scope naming every included and excluded task, prerequisite, inspection, correction, warranty, and handoff.

The setup contractor is hired separately

Separate hiring can make the boundaries clearer only when the dealer, transporter, setup contractor, site providers, trades, authorities, and homeowner use compatible home, site, schedule, and permit information.

Next step: Give each party the same current project documents and create a written handoff for delivery condition, placement, setup readiness, utilities, inspection access, corrections, protection, and closeout.

One company appears to handle both roles

A shared business name or bundled proposal does not remove the need to identify the legal seller, licensed activities, responsible people, task-specific warranties, permits, payments, and completion records.

Next step: Ask the company to mark which agreement and licensed role controls each line and how a homeowner documents questions, changes, damage, incomplete work, inspection corrections, and warranty service.

The quote lists work by others

An exclusion is not a complete handoff. The project can still stall if the scope, prerequisites, provider, price, permit, inspection, timing, or completion evidence for that work is unknown.

Next step: Turn every work-by-others line into a named owner, written scope, quote status, prerequisite date, permit and inspection path, completion evidence, and downstream handoff.

Common questions

Does the dealer have to perform the manufactured-home setup?

Do not assume the seller performs every installation task. Ask who the licensed setup contractor is and require the sales and setup documents to identify every responsibility and handoff.

Does setup include utilities, decks, or skirting?

Not automatically. The written scope should state whether each utility, trade, exterior, site, inspection, correction, and closeout item is included, excluded, an allowance, or assigned elsewhere.

Can one company be both dealer and setup contractor?

A business may hold or coordinate more than one role, but verify the current records and keep the agreement, scope, payment, permit, warranty, and completion evidence for each activity clear.

Official sources

Each link was checked on the date shown. The office that issued it decides your parcel, not this page.

  • North Carolina manufactured-building licensing

    North Carolina state source · checked 2026-08-31

    Official state starting point for manufactured-home manufacturer, dealer, salesperson, and setup-contractor licensing and program contacts.

  • North Carolina manufactured-home license requirements

    North Carolina state source · checked 2026-08-31

    Official statutory source for regulated manufactured-home roles and license requirements. The state program and qualified advice control application to a specific activity.

  • North Carolina manufactured-home law

    North Carolina state source · checked 2026-08-31

    Official Article 9A source for North Carolina manufactured-home regulatory definitions, licensing, warranties, and enforcement provisions; it is not contract advice.